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Di Bruno Bros.

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; color: rgb(51, 51, 51); font-family: proxima-nova, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We guarantee all of our products. If for any reason, you are or the recipient are not fully satisfied with your order, please call us at&#xA0;1.888.322.4337 or e-mail us at&#xA0;<a data-uw-rm-vglnk href="mailto:customerservice@dibruno.com" style="box-sizing: border-box; background-color: transparent; color: rgb(153, 153, 153); line-height: inherit; text-decoration: none; transition: color 0.15s ease 0s;">customerservice@dibruno.com</a> within 48 hours of receipt, and we will promptly refund your money, re-ship/replace your order, or make other arrangements. We are available to take your call between the hours of 9AM - 5PM EST, Monday through Friday. If reaching out after hours or on a weekend, please leave a voicemail and a team member will contact you as soon as possible.<p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; color: rgb(51, 51, 51); font-family: proxima-nova, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you believe that your order is received damaged please take a photo of the original packaging (including the box the order was shipped in) so we may follow up with our shipper if needed.

We guarantee all of our products. If for any reason, you are or the recipient are not fully satisfied with your order, please call us at 1.888.322.4337 or e-mail us at customerservice@dibruno.com within 48 hours of receipt, and we will promptly refun

Di Bruno Bros. Guarantee

Item Questions

What is Cheese?

What are the different types of cheese?

How do I choose cheese?

How do I store cheese?

How long will cheese keep?

What is charcuterie?

What are the different types of charcuterie?

How do I choose charcuterie?

How do I store charcuterie?

How long will charcuterie keep?

What is olive oil?

What are the different types of olive oil?

How do I choose olive oil?

How do I store olive oil?

What are some other uses for olive oil?

What are the different types of honey?

How do I choose honey?

How do I store honey?

What are the different types of pasta?

How do I choose pasta?

How do I store pasta?

What are the different types of rice?

How do I choose rice?

How do I store rice?

Do you carry lactose-free cheeses?

Do you carry gluten-free products?

Do you carry any kosher products?

When will you have a restock?

When will my order ship?

Time in Transit

What does 'Qualifying Order' mean in regards to shipping?

Why are your shipping costs so reasonable?

How are my items packaged?

How can I track my order?

Will my product(s) arrive fresh? Won’t the cheese go bad?

Can I create my own basket?

Can I add to or substitute items into a gift basket?

Why Won’t My Gift Card Work?

Can I order something that I don’t see on your website?

Why won’t my credit card go through?

What do I do if I receive the wrong item in my order?

When will I get my refund?

Do you ship internationally?

What happens if there is a delay in delivery due to severe weather?

What does 'Processing Fulfillment' mean when tracking my order?

What should I do if my order has not been delivered on time?

Can I get a refund for expedited shipping if the package is delayed?

How do I add a gift note?

What if I forgot to add a gift note?

Shipping & Delivery

What is the corporate gifting program?

What are the benefits of using the corporate gifting program?

How do I get started with the corporate gifting program?

What is the minimum order for the corporate gifting program?

How do I pay for my order?

What are the shipping costs?

How long will it take for my order to arrive?

Can I track my order?

What types of food items are available in the corporate gifting program?

Can I customize the gift baskets?

Do you offer any vegan or gluten-free options?

How can I contact customer service?

Corporate & Bulk Gifting

What types of events does Di Bruno Bros. cater?

What is the minimum order size for catering?

What is the typical lead time for booking catering?

What types of cuisine does Di Bruno Bros. offer?

Can I customize the menu?

Does Di Bruno Bros. accommodate dietary restrictions?

Does Di Bruno Bros. provide delivery and setup?

Does Di Bruno Bros. offer rentals for events?

How are catering prices determined?

What payment methods are accepted?

How can I contact the Di Bruno Bros. catering team?

How do I book a catering event?

How do I place a catering order for pickup or delivery?

Catering

Do you host events at your stores?

Special Events

Discount Policy

Refund Policy

Privacy Policy

Shipping Policy

Terms of Service

Our Policies

Di Bruno Bros. GuaranteeUpdated 3 months ago