Gift Subscription FAQ
Frequently asked questions and answers about our gift subscriptions (clubs)
I received a Gift Subscription or Club. Do I need to pay anything?
No. Your gift subscription or club was prepaid in full by the sender. You will receive shipments for the duration of the gift term (3, 6, or 12 months) with no action required on your part.
Will my Gift Subscription auto-renew?
No. Prepaid gift subscriptions are fixed-term and do not automatically renew. Once you receive your final box, the subscription will end automatically. If you’d like to keep the tasty goods coming, you can sign up for a new ongoing subscription on ou
Can I swap the items in my subscription box?
Our curators work hard to select the perfect pairings for each month, so individual items inside the box cannot be swapped or customized. However, if you have a specific dietary restriction or allergy, please contact our Customer Experience team imme
How do I check the status of my gift subscription?
If you have an account associated with your email address, you can log in to view your remaining shipments. If you do not have an account, please contact us at [email protected] or call 215-599-1363 (Mon-Fri, 9AM-5PM EST) for updates on you
How does it work when I gift a Monthly Club?
We’ve designed our Monthly Club gifting to be as seamless as possible for both you and the recipient. If you are worried that you "forgot" to enter a shipping address during checkout, don’t panic—that is by design!. When you purchase a Di Bruno Bros.
I just finished my order and realized I never entered the recipient's address. Did I mess up?
No! You did it perfectly. Because our clubs are gifts, we let the recipient provide their own shipping details. This ensures the address is 100% accurate and that they are home to receive their perishable goods.
What if I don't know the recipient's email address?
To use our digital gifting feature, a recipient email is required. If you want to keep it a surprise or print something out to give them in person, you can enter your own email address in the recipient field. You will receive the "Claim" link, which