What should I do if my order has not been delivered on time?Updated 2 months ago

If your order has not been delivered on time and the tracking indicates a failure or delay, we sincerely apologize for the inconvenience. Please note that during peak times, processing may take longer due to high order volumes and other external factors such as carrier issues. We recommend tracking your order through the provided link to monitor its status. If your package has not been picked up by UPS yet, it might still be in the 'Processing Fulfillment' stage, which means that a label has been created but the package is awaiting pickup. If your package shows no update in two business days, please contact us for further investigation.

You can continue tracking the order, and if it does not arrive in satisfactory condition, reach out to us for potential replacements or adjustments, including options for perishable items.

Thank you for your patience and understanding during these busy times.