What happens if there is a delay in delivery due to severe weather?Updated 2 months ago
Severe weather can unfortunately lead to unforeseen shipping delays, which are beyond our immediate control. However, we've taken significant precautions to minimize any impact on your order. Our packaging is specifically engineered to maintain the temperature and integrity of perishable items, ensuring they remain fresh even during longer transit times. We continuously track all shipments. We also provide clear resources for contacting our support team should you have any questions or concerns. In the unlikely event of an extended weather-related delay, we have a process in place to proactively recall your package from the carrier and initiate a complimentary reshipment. We're committed to ensuring you receive your order in optimal condition, regardless of weather challenges.